Frequently Asked Questions
Everything you need to know about your favorite anime apparel and gear.
How do I choose the right size for my apparel?
We provide a detailed size chart on every product page. Since our items are sourced globally, we recommend measuring a shirt you already own and comparing it to our dimensions for the perfect fit.
When will my Otaku Box ship?
Subscription boxes and individual apparel orders typically ship within 3-5 business days. Once your package is on its way, you will receive a tracking number via email to follow its journey.
What is your return policy for clothing items?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are attached. Note that some exclusive, limited-edition items may be final sale.
Are the designs officially licensed?
Yes! We pride ourselves on supporting the anime industry. We work directly with artists and licensors to ensure your gear is authentic and of the highest quality.
Do you ship internationally?
Absolutely! We ship our otaku gear to fans all over the world. Shipping rates and delivery times vary by country and will be calculated at checkout.
How should I care for my printed anime shirts?
To preserve the vibrant colors and print quality, we recommend washing your apparel inside out in cold water and hanging it to dry. Avoid ironing directly on the printed graphics.